At Defensor, we understand the importance of receiving a quick and agile response when our customers get in touch – especially when they have a deadline to meet, it’s because something might have gone wrong or they have a concern.  That’s why we have a network of highly skilled engineers based all over the country.  So there is always someone local to you.

Our engineers have a breadth of experience and knowledge.  We ensure that they are trained to the very highest standards on an on-going basis, so you can always trust in their guidance and recommendations.  They are always equipped with all critical stock. So if your system needs an item replaced, they will often be able to undertake an immediate fix.  We also have a head office warehouse and an exemplary supply chain.  Therefore any other spares required can be sourced very quickly.  Having regional engineers means that we can attend the vast majority of call-outs within just a few hours. 

Defensor are committed to delivering excellence in customer care and because our engineers are always close at hand, our customers can feel completely supported 24/7.  Defensor will provide you with a personal, professional, reliable and effective service.  Every time.